All Systems Operational
A-Cloud Services Operational
90 days ago
100.0 % uptime
Today
Health Cloud Services Operational
90 days ago
100.0 % uptime
Today
Colo Services Operational
90 days ago
100.0 % uptime
Today
Core Network Operational
90 days ago
100.0 % uptime
Today
Internet Service Provision Operational
90 days ago
100.0 % uptime
Today
HSCN (N3) Connectivity Operational
90 days ago
100.0 % uptime
Today
Trustworthy Research Environment (TRE) Operational
90 days ago
100.0 % uptime
Today
External Providers: Duo 2FA Push Delivery Operational
90 days ago
100.0 % uptime
Today
External Providers: Duo 2FA Core Authentication Service Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
As part of the AIMES Service Improvement Program we are informing you of the next scheduled maintenance windows, these windows will take place over a 4 week period, please see the additional information below:

Tuesday 27th July 21:00-23:00
Tuesday 3rd August 21:00-23:00

Server / Application / Environment / Database affected: A-Cloud, Healthcloud and Colo Clients

Detail: As part of the Service Improvement Programme, we are starting the process of replacing our three edge routers with more capable and secure gateways that will guarantee an improve of stability and speed in our infrastructure and services offered to our customers.

Risk: As with any change, there is always an element of risk associated with this kind of change, and although the risk being very low, it may have an impact on internet connectivity. As part of standard AIMES processes, the full implementation plan and configuration has been through the approval process and configuration has been checked within the network team.

Impact: During the process , routing protocols metrics will be altered to route all inbound and outbound traffic through the other two gateways, you may experience latency and instances of packets being lost while the current gateway hops to the next physical device.

Two routers will continue to work in active/standby mode , guaranteeing a highly available network even during the migration process.

Updates will be provided at the AIMES Status page: https://status.aimes.uk/

Regards
AIMES Service Desk
Posted on Jul 5, 14:14 BST
As part of the AIMES Service Improvement Program we are informing you of the next scheduled maintenance windows, these windows will take place over a 4 week period, please see the additional information below:

Tuesday 3rd August 21:00-23:00

Server / Application / Environment / Database affected: A-Cloud, Healthcloud and Colo Clients

Detail: As part of the Service Improvement Programme, we are starting the process of replacing our three edge routers with more capable and secure gateways that will guarantee an improve of stability and speed in our infrastructure and services offered to our customers.

Risk: As with any change, there is always an element of risk associated with this kind of change, and although the risk being very low, it may have an impact on internet connectivity. As part of standard AIMES processes, the full implementation plan and configuration has been through the approval process and configuration has been checked within the network team.

Impact: During the process , routing protocols metrics will be altered to route all inbound and outbound traffic through the other two gateways, you may experience latency and instances of packets being lost while the current gateway hops to the next physical device.

Two routers will continue to work in active/standby mode , guaranteeing a highly available network even during the migration process.

Updates will be provided at the AIMES Status page: https://status.aimes.uk/

Regards
AIMES Service Desk
Posted on Jul 5, 14:15 BST
Past Incidents
Jul 24, 2021

No incidents reported today.

Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.

Jul 21, 2021
Completed - The scheduled maintenance has been completed.
Jul 21, 23:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 21:00 BST
Scheduled - As part of the AIMES Service Improvement Program we are informing you of the next scheduled maintenance windows, these windows will take place over a 4 week period, please see the additional information below:

Wednesday 21st July 21:00-23:00
Tuesday 27th July 21:00-23:00
Tuesday 3rd August 21:00-23:00

Server / Application / Environment / Database affected: A-Cloud, Healthcloud and Colo Clients

Detail: As part of the Service Improvement Programme, we are starting the process of replacing our three edge routers with more capable and secure gateways that will guarantee an improve of stability and speed in our infrastructure and services offered to our customers.

Risk: As with any change, there is always an element of risk associated with this kind of change, and although the risk being very low, it may have an impact on internet connectivity. As part of standard AIMES processes, the full implementation plan and configuration has been through the approval process and configuration has been checked within the network team.

Impact: During the process , routing protocols metrics will be altered to route all inbound and outbound traffic through the other two gateways, you may experience latency and instances of packets being lost while the current gateway hops to the next physical device.

Two routers will continue to work in active/standby mode , guaranteeing a highly available network even during the migration process.

Updates will be provided at the AIMES Status page: https://status.aimes.uk/

Regards
AIMES Service Desk
Jul 5, 14:13 BST
Jul 20, 2021

No incidents reported.

Jul 19, 2021

No incidents reported.

Jul 18, 2021

No incidents reported.

Jul 17, 2021

No incidents reported.

Jul 16, 2021

No incidents reported.

Jul 15, 2021

No incidents reported.

Jul 14, 2021

No incidents reported.

Jul 13, 2021
Completed - The scheduled maintenance has been completed.
Jul 13, 22:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 20:00 BST
Scheduled - As part of the AIMES Service Improvement Program we are informing you of the next scheduled maintenance windows, these windows will take place over a 4 week period, please see the additional information below:

Tuesday 13th July 21:00-23:00
Wednesday 21st July 21:00-23:00
Tuesday 27th July 21:00-23:00
Tuesday 3rd August 21:00-23:00

Server / Application / Environment / Database affected: A-Cloud, Healthcloud and Colo Clients

Detail: As part of the Service Improvement Programme, we are starting the process of replacing our three edge routers with more capable and secure gateways that will guarantee an improve of stability and speed in our infrastructure and services offered to our customers.

The first device is scheduled to be replaced on the evening of July the 13th during a 2 hours maintenance window starting at 21:00PM.

Risk: As with any change, there is always an element of risk associated with this kind of change, and although the risk being very low, it may have an impact on internet connectivity. As part of standard AIMES processes, the full implementation plan and configuration has been through the approval process and configuration has been checked within the network team.

Impact: During the process , routing protocols metrics will be altered to route all inbound and outbound traffic through the other two gateways, you may experience latency and instances of packets being lost while the current gateway hops to the next physical device.

Two routers will continue to work in active/standby mode , guaranteeing a highly available network even during the migration process.

Updates will be provided at the AIMES Status page: https://status.aimes.uk/

Regards
AIMES Service Desk
Jul 5, 14:11 BST
Jul 12, 2021

No incidents reported.

Jul 11, 2021

No incidents reported.

Jul 10, 2021

No incidents reported.