All Systems Operational
Uptime over the past 90 days. View historical uptime.
Internet Service Provision Operational
90 days ago
100.0 % uptime
Today
HSCN (N3) Connectivity Operational
90 days ago
100.0 % uptime
Today
A-Cloud Services Operational
90 days ago
100.0 % uptime
Today
HealthCloud Services Operational
90 days ago
100.0 % uptime
Today
Colo Services Operational
90 days ago
100.0 % uptime
Today
Core Network Operational
90 days ago
100.0 % uptime
Today
Trustworthy Research Environment (TRE) Operational
90 days ago
100.0 % uptime
Today
M-Cloud Services Operational
90 days ago
99.84 % uptime
Today
External Comms Providers ? Operational
90 days ago
100.0 % uptime
Today
External Providers: Duo 2FA Push Delivery Operational
90 days ago
100.0 % uptime
Today
External Providers: Duo 2FA Core Authentication Service Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jan 28, 2022

No incidents reported today.

Jan 27, 2022

No incidents reported.

Jan 26, 2022
M-Cloud Outage
Resolved - This incident has been resolved.
Jan 26, 16:46 GMT
Monitoring - We now believe this issue to be resolved and you should now be able to log back into your environments. We will be monitoring this for the rest of the day. If there are any further issues please let us know.
Jan 26, 12:19 GMT
Update - Please know our team continue to work hard on restoring yours services. We do apologise for the inconvenience during this time. Next update 12.30.
Jan 26, 11:48 GMT
Update - We apologise for the inconvenience caused with this outage, our engineers are still working on getting this working. Another update will be provided at 11.30.
Jan 26, 11:02 GMT
Update - We are continuing to work on a fix for this issue.
Jan 26, 11:01 GMT
Update - We continue to work on restoring services, further updates will be provided at 11:00.
Jan 26, 10:31 GMT
Update - We continue to work on restoring services, the system is currently reloading, and may take up to 1 hour, further updates will be provided at 10:30.
Jan 26, 10:02 GMT
Identified - We have identified the issue and we are working on restoring services, further update at 10:00
Jan 26, 09:32 GMT
Investigating - We are investigating an issue which has caused M-Cloud systems to go offline. Further information will be provided at 09:30
Jan 26, 08:56 GMT
Jan 25, 2022

No incidents reported.

Jan 24, 2022

No incidents reported.

Jan 23, 2022

No incidents reported.

Jan 22, 2022

No incidents reported.

Jan 21, 2022

No incidents reported.

Jan 20, 2022

No incidents reported.

Jan 19, 2022

No incidents reported.

Jan 18, 2022
IXReach / BSO Emergency Maintenance
Completed - The scheduled maintenance has been completed.
Jan 18, 01:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 22:01 GMT
Scheduled - Duration of work:
Up to 30 minutes within the above window

Impact of work:
Outage

Classification of works:
** Emergency **

Description of works:
Following the second outage to services within ticket 482597 / ID#3288, our engineer will be attending site to migrate our backbone link off the issue line card.
Jan 14, 10:10 GMT
Jan 17, 2022
Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022

No incidents reported.

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