Resolved -
We are seeing expected performance across the platform, and will continue to monitor.
May 20, 16:18 BST
Monitoring -
Performance has now returned to normal. We are continuing to monitor and will conduct a thorough investigation into the route cause.
May 20, 12:47 BST
Update -
We are continuing to work on a fix for this issue.
May 20, 11:56 BST
Identified -
We have identified areas on the platform which may be causing the performance degradation, and we are carrying out an investigation into the route cause. Performance appears to have improved across the platform. If you are experiencing issues on your infrastructure, please report via the Service Desk.
May 20, 11:56 BST
Update -
We are continuing to investigate this issue.
May 20, 10:37 BST
Investigating -
We are currently investigating reports of performance problems on our A-Cloud3 platform. We will provide further updates here.
May 20, 09:58 BST