Identified - We believe this to be up and running, can you please test and confirm via the ticketing system if this is not the case.
May 24, 10:37 BST
Investigating - We are currently experiencing BGP issue with one of our providers, this has been raised with them for further investigations. Further updates will be provided in 1 hour.
May 24, 10:23 BST
Internet Service Provision Operational
90 days ago
99.99 % uptime
Today
HSCN (N3) Connectivity Operational
90 days ago
100.0 % uptime
Today
A-Cloud Services Operational
90 days ago
100.0 % uptime
Today
HealthCloud Services Operational
90 days ago
100.0 % uptime
Today
Colo Services Operational
90 days ago
100.0 % uptime
Today
Core Network Operational
90 days ago
100.0 % uptime
Today
Trustworthy Research Environment (TRE) Operational
90 days ago
100.0 % uptime
Today
M-Cloud Services Operational
90 days ago
100.0 % uptime
Today
External Comms Providers ? Operational
90 days ago
99.95 % uptime
Today
External Providers: Duo 2FA Push Delivery Operational
90 days ago
100.0 % uptime
Today
External Providers: Duo 2FA Core Authentication Service Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 24, 2022

Unresolved incident: Loss of BGP Services.

May 23, 2022

No incidents reported.

May 22, 2022

No incidents reported.

May 21, 2022

No incidents reported.

May 20, 2022
Resolved - We are seeing expected performance across the platform, and will continue to monitor.
May 20, 16:18 BST
Monitoring - Performance has now returned to normal. We are continuing to monitor and will conduct a thorough investigation into the route cause.
May 20, 12:47 BST
Update - We are continuing to work on a fix for this issue.
May 20, 11:56 BST
Identified - We have identified areas on the platform which may be causing the performance degradation, and we are carrying out an investigation into the route cause. Performance appears to have improved across the platform. If you are experiencing issues on your infrastructure, please report via the Service Desk.
May 20, 11:56 BST
Update - We are continuing to investigate this issue.
May 20, 10:37 BST
Investigating - We are currently investigating reports of performance problems on our A-Cloud3 platform. We will provide further updates here.
May 20, 09:58 BST
May 19, 2022

No incidents reported.

May 18, 2022

No incidents reported.

May 17, 2022

No incidents reported.

May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.

May 12, 2022

No incidents reported.

May 11, 2022

No incidents reported.

May 10, 2022

No incidents reported.